Introduction

At Cables TV Hub, we are dedicated to ensuring your satisfaction with our products and services. If for any reason you’re not completely happy, our refund policy is here to help.

Eligibility for Refund

• Products: You can request a return for products within 30 days of receiving them. The items must be in their original, unused condition and packaging.
• Services: Refund requests for services must be submitted within 7 days of the service being completed.

Return Process

• Submitting a Return Request: Contact our customer service team via email or phone with your order number and the reason for the return.
• Approval Notification: We will review your return request and inform you whether it has been approved or denied.
• Return Instructions: If your return is approved, we will provide you with detailed instructions for shipping the product back to us.
• Refund Issuance: After we receive and inspect the returned product, we will process your refund. The amount will be credited to the payment method you originally used.

Non-Refundable Items

Some items and services are not eligible for a refund, including:

• Custom or personalized items
• Downloadable software or digital content
• Special orders

Shipping Costs

Customers are responsible for any shipping charges related to returns. We do not cover the cost of return shipping.

Refund Processing Time

Refunds typically take 7-10 business days to process, depending on the payment method and bank processing times.

Contact Us

For any questions or assistance, please contact us using the details below:

• Email: [info@cablestvhb.com]
• Phone: [123-456-7890]
• Address: [Company Address]

Policy Updates

We may update our refund policy at any time. Any changes will be posted on this page of our website.